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Activity overview
Latest activity by Alberto Rodriguez-
Alberto Rodriguez created an article,
Q: Which vehicle makes and models are eligible for a Hendrick Autoguard Mechanical Repair Service Contract?
A: Most vehicles are eligible for a Hendrick Autoguard Mechanical Repair Service Contract. Visit your local Hendrick Automotive Group dealer to inquire about eligibility.
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Alberto Rodriguez created an article,
Q: I purchased a Mechanical Repair Service Contract on my current vehicle and never used it. Why do I want to purchase another Mechanical Repair Service Contract?
A: Outstanding - your current vehicle is performing as expected. You have not been inconvenienced or responsible for expensive repairs. Mechanical Repair Service Contracts are similar to auto insur...
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Alberto Rodriguez created an article,
Q: My vehicle is covered by the Manufacturer's Limited Warranty, why should I purchase a Hendrick Autoguard Mechanical Repair Service Contract?
A: The Manufacturer's Limited Warranty is generally for 36 months or 36,000 miles, whichever occurs first. Most customers drive their vehicles more than 36,000 miles in 36 months. Consider purchasi...
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Alberto Rodriguez created an article,
Mechanical Repair Service Contract
When you purchase your vehicle, you receive a Manufacturer’s Limited Warranty. These warranties vary depending on the make and model of your vehicle. The most common Manufacturer’s Limited Warranty...
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Alberto Rodriguez created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Alberto Rodriguez created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Alberto Rodriguez created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Alberto Rodriguez created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Alberto Rodriguez created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Alberto Rodriguez created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...